Terms of Service

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Terms of Service and Membership Agreement

Thank you for choosing the Arcturian Portal. These Terms of Service (“Terms”) govern your use of our digital platform hosted on Kajabi, including access to live gatherings, healing sessions, and digital content (“Services”). By purchasing a membership or single-ticket access, you agree to the following terms and conditions:

1. Access and Ownership

1.1. Access to Content:
By purchasing a membership or single-ticket access, you are granted a non-exclusive, revocable license to view and use the digital content provided through our platform. This license is strictly for personal, non-commercial use.

1.2. Ownership of Content:
All content, including but not limited to videos, recordings, documents, and related materials (“Content”), is owned by Infinite Healings From The Stars or its licensors. Ownership of the Content is not transferred to you under any circumstances.

1.3. Prohibited Actions:
You may not reproduce, distribute, share, publicly display, create derivative works, or use the Content in any way for AI training, data mining, or similar purposes without prior written consent from Infinite Healings From The Stars. Unauthorized use of Content may result in termination of access and legal action.

2. Membership Tiers and Access

2.1. Tier-Based Access:
Your access to Content is determined by the membership tier or ticket purchased. Higher-tier memberships include access to exclusive Content not available to lower-tier members.

2.2. Downgrades:
If you downgrade your membership to a lower tier, you will lose access to Content that is exclusive to higher tiers. Access to previously available Content will not be retained unless included in the new tier.

2.3. Upgrades:
Upgrading to a higher-tier membership grants access to additional Content moving forward but does not retroactively include Content from prior periods unless otherwise stated.

2.4. Single-Ticket Access:
Single-ticket access is limited to the designated live session or event and any associated replay made available for a specified period. The current specified period is 60 days from purchase. Tickets do not provide ongoing access to additional Content.

3. Refund and Cancellation Policy

3.1. Membership Subscriptions:
Membership subscriptions are billed on a recurring basis (e.g., monthly) according to the selected plan. You may cancel your subscription at any time, but refunds are not provided for partial periods.

3.2. Single-Ticket Purchases:
Tickets for individual classes or sessions are non-refundable unless the event is canceled by Arcturian Portal.

3.3. Downgrades and Upgrades:
Downgrading or upgrading your membership tier during a billing period will result in adjustments to access but does not entitle you to a refund for unused time in the current tier.

3.4. Automatic Renewal Notice:
Membership subscriptions are set to automatically renew at the end of each billing period unless canceled before the renewal date. You can manage or cancel your subscription through your account settings.

4. Content Use and Restrictions

4.1. Personal Use Only:
The Content is intended for personal growth, education, and spiritual exploration. You may not use the Content for commercial purposes or distribute it to others.

4.2. Platform Use:
Access to the platform is provided solely for your individual use. Sharing your account credentials with others is prohibited and may result in account suspension or termination.

4.3. Modification and Removal:
We reserve the right to modify, replace, or remove any Content at any time without prior notice. Changes to membership tiers or available Content will be communicated when significant.

4.4. Accessibility of Content Post-Cancellation:
If you cancel your membership or downgrade your tier, you will no longer have access to Content exclusive to your prior membership tier. Content is not downloadable or transferable for offline use unless explicitly stated.

5. Privacy and Data Usage

5.1. User Information:
We collect and use personal information, including but not limited to your name, email address, and payment details, to provide our Services. 

5.2. Third-Party Services:
Payments and certain functionalities may be processed through third-party services. By using our platform, you agree to the terms and policies of these third-party providers.

6. Disclaimer of Liability

6.1. Educational Purpose:
Our Content and sessions are intended for educational and spiritual purposes only. They are not a substitute for professional medical, therapeutic, or legal advice. Always consult qualified professionals for specific concerns.

6.2. Platform Availability:
We make every effort to ensure uninterrupted access to our platform and Services. However, we do not guarantee that the platform will be available at all times or free from errors or interruptions.

6.3. Limitations of Liability:
To the maximum extent permitted by law, Arcturian Portal and Infinite Healings From The Stars are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our platform or reliance on our Content.

6.4. Force Majeure Clause:
We are not liable for delays or failures in performance resulting from causes beyond our reasonable control, including but not limited to acts of God, technical failures, or government actions.

7. Eligibility and Conduct

7.1. Age Requirement:
You must be at least 18 years old or of legal age in your jurisdiction to purchase memberships or tickets.

7.2. Behavior at Live Events and Community Space:
Participants in live sessions, events or community space are expected to engage respectfully and constructively. Disruptive or inappropriate behavior may result in removal from the session and potential account termination without refund.

8. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on the platform. Your continued use of the platform constitutes acceptance of the updated Terms.

By purchasing a membership or ticket and using our platform, you acknowledge that you have read, understood, and agreed to these Terms. If you have any questions or concerns, please contact us.